Can I pay online?
Pay via Mastercard or Visa using the Doku Payment Gateway at checkout.
Are you an existing BSP customer? Then you can now also pay online using just your BSP ID and security code sent to your registered phone number. Click here for more information – BSP Pay FAQ.
Do you deliver?
We have delivery services available and currently use Go Foods to deliver. When you check out please follow the prompts. There are 3 zones at different delivery prices. Terms & conditions apply.
How are delivery prices calulated?
Delivery price includes both the charge from Go Foods to deliver and the cost of packaging. Packaging is calculated as K6 per every 7kg or part thereof and all orders are packed in our high quality Meat Haus chiller bags. These have been discounted to support online shoppers.
What are your delivery zones and prices?
Zone 1 (CBD) – K35.00 inc GST.
2 Mile, 3 Mile, 4 Mile, 5 Mile, Badili, Boroko, East Boroko, Down Town, Ela Beach, Gordons, Gordons 5, Gordons Industrials, Hohola, Koki, Konedobu, Korobosea, Murray Barracks, New Town, Waigani.
Zone 2 – K45.00 inc GST.
6 Mile, 7 Mile, 8 Mile, Ensisi Valley, Erima, Kaugere, Kilakila, Sabama, Gabutu, Vadavada, Taurama Barracks, Tokarara, UPNG, North Waigani.
Zone 3 – K55.00 inc GST.
Rainbow, Gerehu, Baruni, Morata, 9 Mile.
Zone 4 – K65.00 inc GST.
Napa Napa, Edai Town, 10 Mile, 11 Mile, 12 Mile, 13 Mile, 14 Mile, 15 Mile, 16 Mile, 17 Mile, Taurama Beach, Gereka, Red Rock Cafe.
Where can I collect orders?
Meat Haus Waigani. Located in the same complex as Kina Bank (formerly ANZ) – View on Google maps
How is my order packed?
All grocery orders are packed in a Meat Haus chiller bag. All Buffalo Burger items are packed in brown Takeaway Bags.
Do I have to pay for the bags at checkout?
Chiller bags are calculated in the shipping rate and are based on the weight total of your order.
Where are you located?
All orders will be prepared at our Waigani site. Orders for Buffalo Burger will be prepared at our Town site however always mention where you would like to pick up your order if choosing that option at checkout.
Can I pick up from you other stores?
For now, you can only pick up Grocery orders from our Waigani Meat Haus. Watch this space for further advice.
What if an item that I am looking for is not online?
Contact the Meat Haus directly via email or phone. Our team will assist in locating the product you desire or source a suitable substitute.
Will my order weigh exactly the weight ordered?
Yes, with a variance of either 10% more or 10% less as meat cuts may have a slight variation in weight.
What if I want to order a different quantity than what is available online?
Contact the Meat Haus directly via email or phone. We are able to provide a quote directly to you and then add your quote to our online website for you to make payment.
What if I purchase a product but it is not available in store?
The Meat Haus will contact you immediately with an alternate product or otherwise be able to refund that product through a direct debit to the customers PNG bank account.
What is the Company’s Return / Refund Policy?
If you have any issue with the product you receive we ask you to store the item safely and contact the Meat Haus via email firstname.lastname@example.org within 24 hours of receiving the product where we will be in the best position to investigate and issue a refund or replacement as per the discretion of Meat Haus Management.
How can I apply for a job?
We have a tab option available on our menu for Job applications. View here